The Benefits Of Establishing Trust And Building Influence

// The benefits of establishing trust and building influence should be of paramount importance for any general counsel especially during times of great change.  Successfully implementing change can be a challenging process. Why is influence important in the change management process? Change often meets resistance from employees who are comfortable with the status quo. Influential leaders can persuade and motivate those employees to embrace the change by first explaining the benefits of change and addressing concerns. GCs who take the time and effort to establish trust and build influence within their organizations can be uniquely positioned to support the executive leadership during the change management process.

The GC Can Help Build Support

googletag.cmd.push( function() { // Display ad. googletag.display( "div-id-for-top-300x250" ); });

Influence helps garner support from key stakeholders, including senior leaders, middle managers, and front-line employees. When the GC supports the change, others in the organization may be more likely to follow suit.

Sponsored Lex Machina's Karl Harris On Success With AI Lex Machina CEO Karl Harris weighs in on the future of generative AI in legal tech, and what best positions a company for success. From Ethan Beberness  

The GC Can Help Communicate

As a lawyer, the GC is trained in the art of persuasion and is often a skilled communicator. The GC can convey the vision and objectives of the change initiative clearly and persuasively, ensuring that everyone understands the rationale behind it. The GC can also effectively convey the benefits of change to employees by highlighting how it will streamline processes, improve outcomes, and ensure compliance.

googletag.cmd.push( function() { // Display ad. googletag.display( "div-id-for-middle-300x250" ); }); googletag.cmd.push( function() { // Display ad. googletag.display( "div-id-for-storycontent-440x100" ); }); googletag.cmd.push( function() { // Display ad. googletag.display( "div-id-for-in-story-youtube-1x1" ); });

The GC Can Inspire Trust And Credibility

Influence is closely tried to trust and credibility. GCs who inspire trust and credibility are ones who are open and honest when communicating (to the extent possible). They create channels for employees to ask questions or seek clarification on legal issues. They address concerns promptly and clearly, even if it means admitting they don’t have all the answers. GCs who are trusted and credible may be helpful in gaining buy-in from employees during times of change.

Sponsored Sponsored NetDocuments’ Rebecca Sattin On Customer-First Approach And Future-Proofing Your Firm How a customer-focused transition from Worldox to NetDocuments sets the stage for a future of successful tech advancement. From Ethan Beberness   Sponsored Lex Machina's Karl Harris On Success With AI Lex Machina CEO Karl Harris weighs in on the future of generative AI in legal tech, and what best positions a company for success. From Ethan Beberness   Sponsored Announcing Ontra Atlas, Modern Entity Management Built for Private Equity Ontra Atlas extends Ontra’s Legal Operating System, an AI-enabled platform that digitally transforms critical legal workflows. From Ontra   Sponsored Announcing Ontra Atlas, Modern Entity Management Built for Private Equity Ontra Atlas extends Ontra’s Legal Operating System, an AI-enabled platform that digitally transforms critical legal workflows. From Ontra  

The GC Can Facilitate Collaboration

Change often requires negotiation and collaboration with various departments and teams within an organization. Because the GC is often involved in facilitating discussions on a day-to-day basis, the GC is naturally suited for this role. When discussions become difficult, the GC can help bridge gaps and build consensus across the organization during times of change.

The GC Can Help Mitigate Fear And Uncertainty

googletag.cmd.push( function() { // Display ad. googletag.display( "div-id-for-bottom-300x250" ); });

Change often brings about fear and uncertainty. GCs who lead by example and promote a culture of ethical behavior throughout the organization are uniquely positioned to help alleviate the concerns that may come with change. When employees trust that the GC is committed to ensuring that the organization’s leadership is acting ethically and in the best interest of the organization and its constituents, the GC can help reduce fear and uncertainty of everyone involved in the process.

So …

Sponsored Sponsored InterAction+ Brings Power Of CRM Software To Law Firms Of All Sizes The only legal CRM with exclusive content from LexisNexis®. From LexisNexis® InterAction+™   Sponsored Experience AI-Powered Contract Negotiation With Ontra Tired of negotiating and managing routine contracts? Ontra makes the most of human expertise and proprietary AI assistance to automate contracts like never before. From Ethan Beberness  

Influence is a critical tool for leaders when implementing changes within an organization. It enables them to guide, persuade, and inspire people to embrace and support the change, ultimately leading to successful outcomes and long-term organizational growth. Influence is not just about starting the change process. It is also about sustaining momentum. Influential leaders, including the GC, can keep employees engaged and committed throughout the entire change journey.

Leveraging your online presence to create influence is a great way to do this, and it involves building a strong and authentic personal brand, engaging with your audience, and strategically using various platforms to reach and impact your target audience. For many lawyers, LinkedIn has become the platform of choice.

For more on how to build influence inside and outside of your organization with a prominent LinkedIn profile, click here to join me on October 5, 2023, for Exigent GC Forum’s webinar.

Lisa Lang is an in-house lawyer and thought leader who is passionate about all things in-house.  She has recently launched a website and blog Why This, Not That™ (www.lawyerlisalang.com ) to serve as a resource for in-house lawyers.  You can e-mail her at [email protected] , connect with her on LinkedIn  (https://www.linkedin.com/in/lawyerlisalang/) or follow her on Twitter (@lang_lawyer).

Topics

Biglaw, General Counsel, In-House Counsel, Lisa Lang